At Cresco CSD Store , we are dedicated to support all Defense officials with their Canteen Stores Department registration and purchases in Noida on the AFD CSD INDIA. Our comprehensive services are designed to ensure a smooth and efficient experience, allowing you to access the products and resources you need with ease. Whether you are registering for the first time or making a purchase, our team is here to assist you every step of the way. Trust us to provide the reliable support you deserve as you navigate the AFD CSD INDIA.
We support all Defense officials for registration and purchases on the AFD CSD INDIA. Our comprehensive services are to provide AFD Help Desk Contact Number and designed to ensure a smooth and efficient experience, allowing you to access the products and resources you need with ease. Whether you are registering for the first time or making a purchase, our team is here to assist you every step of the way
Why Choose Us?
- Expert Assistance: Our knowledgeable staff is well-versed in the AFD CSD INDIA processes and can guide you through every step.
- Seamless Registration: We help simplify the registration process to get you set up quickly and efficiently.
- Smooth Transactions: Enjoy hassle-free purchasing with our streamlined services.
- Exclusive Offers: Take advantage of special deals and discounts available exclusively to Defense officials.
How to Get Started
- Contact Us: Reach out to our customer service team for initial assistance.
- Guidance: Receive step-by-step guidance through the registration process on the AFD CSD INDIA.
- Support: Get ongoing support for any issues or questions during your purchasing experience.
For assistance, please contact our customer service team at:
- Helpline Number 1:9899334344
- Helpline Number 2:9810937499
We are available 9AM to 9PM everyday to address any questions or concerns you may have. Your satisfaction is our priority, and we look forward to serving you.”
Frequently Asked Questions FAQs
What is the CSD AFD Portal?
- The CSD AFD Portal is an online platform designed for Armed Forces Personnel to purchase items through the Canteen Stores Department (CSD) under the ‘Against Firm Demand’ (AFD) category, which includes high-value items such as cars, motorcycles, electronics, and more.
Who is eligible to use the CSD AFD Portal?
- Only serving and retired armed forces personnel, including ex-servicemen, are eligible to purchase items from the CSD AFD Portal.
How do I register on the CSD AFD Portal?
- To register, visit the official CSD AFD Portal, click on ‘New User Registration,’ and provide the necessary details, including personal and service information.
What documents are required for registration?
- Documents typically required include your Service ID, PAN card, Aadhar card, and a copy of the PPO (Pension Payment Order) for retired personnel.
How do I place an order on the CSD AFD Portal?
- After registering, log in to your account, browse the available items, select the product, and follow the on-screen instructions to place your order. Payment can be made online.
What are the payment options available?
- Payment can be made via net banking, credit/debit cards, or other online payment methods as provided by the portal.
Is there a limit on the number of items I can purchase?
- Yes, there are restrictions on the frequency and number of items one can purchase, especially for high-value items like vehicles.
Can I cancel or modify my order after placing it?
- Order modification or cancellation policies vary by item. Typically, once the payment is made and the order is confirmed, cancellation might not be possible.
How do I track my order?
- You can track your order by logging into your account on the CSD AFD Portal and checking the status under ‘My Orders.’
Whom do I contact for customer support?
- For any issues, you can contact the CSD AFD customer support via the contact details provided on the portal.
Subsidized Processes and GST Discount
What items are subsidized through the CSD?
- Items like vehicles, electronics, white goods, and some other high-value items are available at subsidized rates through the CSD AFD Portal.
How does the subsidy work?
- The CSD offers certain products at prices lower than the market rate, as they are exempt from various taxes and duties, making them more affordable for armed forces personnel.
Is there a discount on GST for items purchased through the CSD AFD Portal?
- Yes, items purchased through the CSD AFD Portal come with a 50% discount on GST, making the products even more affordable for eligible personnel.
Are there any eligibility criteria for availing subsidies?
- Yes, only eligible serving and retired personnel from the armed forces can avail of these subsidized prices. Specific criteria, like service tenure, may apply for certain items.
What documents are needed to avail of the subsidy and GST discount?
- Typically, service documents like the ID card, PAN card, and Aadhar card are required. Additionally, for vehicles, NOCs from the respective authorities might be necessary.
Can I avail of subsidies for personal use items?
- Subsidies and the GST discount are available for personal use items only, and reselling these items is strictly prohibited as per CSD rules.
How often can I purchase subsidized items?
- There are specific restrictions on how frequently you can purchase subsidized items, especially vehicles. For example, you may only be allowed to purchase a car once every four years.
Are the prices on the portal final?
- Yes, the prices listed on the CSD AFD Portal are final, inclusive of the applicable subsidy, and include a 50% discount on GST. However, prices are subject to change as per the discretion of the CSD.
Is there any after-sales support for items purchased through CSD?
- After-sales support is generally provided by the manufacturer or vendor directly. The CSD itself does not offer after-sales services.
Can civilians access these subsidized rates and GST discounts?
- No, the subsidized rates and GST discounts are strictly for eligible serving and retired armed forces personnel.
What happens if I misuse the subsidized facility and GST discount?
- Misuse of the subsidized facility and GST discount can lead to penalties, including a ban on future purchases, recovery of subsidies, and disciplinary actions as per the rules
